Welcome to YK Corporate Gifts - Free Delivery Within Singapore

General Terms of Service

1. General

Any delivery of goods and services by us shall be subject to the Terms and Conditions set forth herein to the extent no other agreements have been explicitly made. As far as the client’s general terms and conditions are inconsistent with ours, their application shall be subject to our explicit written approval.

2. Delivery

Delivery periods shall only be binding if expressly agreed in writing. Delivery periods shall begin on the date of our order confirmation, however, in no case prior to settlement of all details relating to an order including the furnishing of required information or art work.

Delivery periods shall be deemed to be met on timely notification of readiness to ship if the goods cannot be dispatched in time through no fault of our own.

With respect to delivery periods and dates, which are not expressly defined as fixed in the order confirmation, the Customer may -two weeks after expiry of such a delivery period or date- set us an adequate grace period for delivery. We may only be deemed to be in default after expiry of such a grace period.

We may perform partial deliveries and render partial services if such action would not unreasonably affect the Customer.

3. Payment Terms

For purchase other than through our E-commerce platform, 50% of payment is to be made upon signing of the contract of sale and 50% within 30 days from date of delivery. Payment methods accepted includes cash, bank transfer and cheque payment.

4. Returns and Liability

Customer must inspect the goods immediately following receipt, but at the latest within 2 days. Complaints must be addressed to us immediately in writing - (in the case of hidden defects as soon as they are known about). Goods that are the subject of a complaint must be made available to us, on request, for collection at the place to which they were originally delivered. If the goods have already been forwarded or distributed to more than one recipient, we are not liable for any costs for collating the goods that are the subject of the complaint. In the event of a justified complaint we first of all have the right to rectify the situation, and to eliminate the defect(s) or resupply, as we so choose. Only, and in the event of the attempt to rectify the situation failing will we take the goods back and refund the purchase price (withdrawal). The right to compensation is restricted to wilful intent or gross negligence. We would expressly like to point out that we are unable to take back, as a complaint, goods in an improved state that have not been improved by us. Therefore, the purchaser undertakes to inspect the goods prior to improvement (printing, embroidering and the like) to check that they are as ordered and for any shortcomings, or to have them inspected by the company carrying out the improvement work on his behalf.